| وظائف شركة ماستركارد MasterCard Posted: 18 Jun 2020 03:21 PM PDT وظائف شركة ماستركارد MasterCard
Manager, Technology Account ManagementRole
• Support all MPG related customers on-boarding by managing internal as well external coordination to ensure smooth implementations.
• Develop MPG ecosystem enhancement framework which allows proper co-ordination across all stakeholders when it comes to introducing any new or enhanced services / features.
• Monitor the overall performance of MPG Egypt ecosystem by conducting regular reviews on uptime network availability and approval / decline ratios for each player within the value chain (i.e. mobile network operators, EBC, PayMob, banks, and Trianz)
• Responsible for the execution and delivery of non-standard solutions in the market in accordance with local regulations whist managing relationships with non-traditional customers and government bodies.
• Establish an end to end implementation process to ensure seamless customers' on-boarding.
• Provide and manage training materials for both external and internal customers around current & future mobile activities / functionalities.
• Partner with key constituents both internally (Country Manager, Acceptance team, MPG Business lead, O&T, Product, and Customer Delivery), as well as all players within the MPG value chain to ensure seamless execution of the strategy
• Provide on-going support to customers via face to face meetings, telephone and email, subject to the level of service agreed with customers.
• Maintain strong relationships and build trust with key senior technical individuals of all players within the MPG value chain
• Identify pain points and provide process enhancement solutions/workflow across the entire development/technical lifecycle relative to products and services including, Service Delivery, Customer Implementation, and Service Management.
• Identify and deliver against customer and Mastercard corporate objectives, opportunities, and commitments.
• Accountable for projects kick off and clarify project scope and customer readiness as part of project initiation to ensure internal stakeholders (i.e. Product Delivery, CIS) are clear on products/services implementation requirements with customers
• Monitor post-implementation customer service quality, provide Voice of Customer feedback to improve quality
• Act as escalation point during implementation of customer implementation projects to ensure customers' and Mastercard's needs are met.
• Develop and maintain strong working relationships with key vendors in areas such as payments processing, network infrastructure and digital technology
• Identify customer needs and communicate operational enhancements to relevant internal stakeholders All About You
• Bachelor's degree preferred or strong applicable work experience.
• Significant knowledge of cards/payments industry is critical in particular the mobile and mobile ecommerce space.
• Experience in the payment systems integrations as well as the mobile environment is essential.
• Excellent customer service skills.
• Strong written and verbal communication skills (Proficiency in written and spoken English is a must)
• Detail oriented and excellent organizational skills required.
• Solid problem solving and analytical skills, highly motivated, and quick learner.
• Demonstrated ability to work with minimal supervision.
• Self-motivated, people-centric and results-oriented.
• Ability to work in a high paced team environment.
• Strong interpersonal skills – ability to work cross functionally and across levels in a matrix organization.
• Ability to manage multiple priorities and initiatives while exercising sound judgment and flexibility.
• Strong proficiency in Microsoft Word, Access, Excel, and PowerPoint To Apply  |
| وظائف شركة PayFort احدي شركات امازون العالمية Posted: 18 Jun 2020 02:59 PM PDT وظائف شركة PayFort احدي شركات امازون العالمية Risk Manager Responsibilities:
Assess brand reputation, compliance, fraud, and financial risk to determine risk exposure on new and existing merchants and take an appropriate course of action.
Coordinate with cross-functional teams, partners, and 3rd party providers to assess non-financial risk - brand, reputational, legal and compliance risk.
Use business transaction reports, billing cycle reports, and investigative research tools to conduct financial and non-financial risk assessment of merchants as they are prospected, signed, and on-boarded by Sales team.
Understand differences and requirements of different merchant sizes (large enterprises - small/medium businesses - small/casual sellers).
Investigate and use new sources of third party data to assess merchant risk.
Conduct ongoing monitoring of credit, fraud, and dispute/chargeback trends by merchants in order to detect changes and anomalies from expected performance.
Work closely with our Account Managers and other teams to manage anomalies as they come up.
Leverage your knowledge, and work with different teams to evolve merchant risk management to provide guidance towards the automation/improvements of merchant risk evaluation.
Develops and implements effective fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience at application.
Responsible for assisting with Risk reporting, creating, and updating procedures.
Analyzes current fraud trends and provide input to adjust rules and parameters.
Apply fraud prevention best practices.
Apply subject matter expertise to the prioritization and planning of projects in conjunction with fraud management policies and strategies.
Assist with the development, implementation, and monitoring of fraud prevention initiatives.
Collaborate with 3rd parties and Acquiring Banks to develop and execute plans for the resolution of fraud cases.
Develop and complete projects as assigned by management. BASIC QUALIFICATIONS
Bachelor's degree in business, finance, accounting, or economics.
4+ year of relevant experience in a financial, banking, or credit card processing field.
At a minimum, an understanding of Underwriting, KYC, AML, PCI DSS, and Card Schemes' Regulations.
Solid understanding of fraud risk management practices, as well as practices for prevention, detection, remediation and reporting of fraud within financial institutions.
Knowledge of merchant payment processing, particularly risk and operational processes.
Outstanding problem solving and decision making skills.
Ability to analyze complex data, draw meaningful conclusions, and make holistic business recommendations.
Ability to approach problems in a quantitative and qualitative manner. Ability to thrive in a dynamic and fast-paced environment.
Ability to communicate points of view on complex and challenging topics professionally with supporting rationale; ability to communicate complex and sensitive information to internal and external stakeholders with appropriate clarity and discretion.
Strong collaboration skills and the ability to build rapport with members of other departments.
A top performer with a proven track record of success.
Strong working knowledge of external systems, and software applications (Internet, Microsoft Office: Outlook, Word, Excel, etc.).
Accuracy and attention to detail.
Ability to work additional hours and on weekends as and if needed.
Arabic native tongue with excellent command of written and spoken English.
To Apply  |
| وظائف بنك الشركة المصرفية العربية الدولية SAIB BANK Posted: 18 Jun 2020 02:40 PM PDT وظائف بنك الشركة المصرفية العربية الدولية SAIB BANK
SAIB is currently hiring Small Enterprises Credit Risk Officer / Senior Officer with the below details:
Main Responsibilities:
- Analyzing credit memos and annual reviews of new or existing counter parties, including financial statements analysis and spreading.
- Reviewing of projections under various scenarios for Long term loans.
- Preparing final recommendation to the credit committees including limits and facility structure in line with the bank's credit policy and CBE regulations.
- Validating obligatory risk ratings.
- Following up on discrepancies in accounts and past dues. Qualifications:
- Minimum 3 years of experience in Small Enterprises Risk.
- Bachelor Degree of Commerce, Business Administration, Economics or any relevant studies.
- Credit Course Certificate is a must.
- Good command of English Language.
- Good communication competency and Computer skills.
- Good analytical thinking. Interested candidates should send their CVs on careers@saib.com.eg mentioning "Small Enterprises Credit Risk Vacancy" in subject.
Candidates with irrelevant experience will not be considered.  |
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