| وظائف سعودي ماركت Seoudi Super Market Posted: 02 Jun 2020 01:36 PM PDT وظائف سعودي ماركت Seoudi Super Market
Senior Recruitment Specialist - Recruitment Specialist |
1- Senior Recruitment Specialist
- 5 years Experience.
- HR Diploma / Certificate is preferred.
- Experience in retail industry is preferred.. 2-Recruitment Specialist
- 3 years Experience.
- HR Diploma / Certificate is preferred.
- Experience in retail industry is preferred. Send your CV : jobs@seoudisupermarket.com  |
| وظائف ابوظبي الاسلامي Abu Dhabi Islamic bank ADIB Posted: 02 Jun 2020 12:12 PM PDT وظائف ابوظبي الاسلامي Abu Dhabi Islamic bank ADIB
Inbound Call Center Head Key Accountabilities:
Responsible for managing and planning the call center work on short and long term
Increase customer satisfaction through providing best quality service
Works on forecasting the future ratio of calls to number of staff required
Responsible for the development of call center manager, workforce specialist and call center trainer competencies and their ability to reach high standards of performance
Coordinate and agree on a TNA , Coordinate with HR to provide suitable training courses to his team
Ensure effective capacity planning across the year for optimal performance.
Continuously seek ways to upgrade the call centre to the state of the art service.
Improve the quality of the call center
Increase the automation rate , provide multiple channels of contact for the customer
Reduce call center operating expenses and outsourcing cost Minimum Qualifications:
Academic and professional qualifications
Bachelor's degree from a reputable university
Experience and other requirements
Basic Qualifications:
Very good awareness with Call center operation, work force management & Training .
Customer Service/Communication Skills:
Leadership Skills
Problem-Solving Skills.
Minimum Experience:
10 Years of experience in a Call center environment To Apply  |
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