| وظائف شركة أسترازينيكا للادوية Astrazeneca Posted: 23 Mar 2021 01:42 PM PDT وظائف شركة أسترازينيكا للادوية Astrazeneca
HR Advisor Jon Description
As HR Advisor you will be the first point of contact for managers and employees regarding HR
You will respond to questions within all HR areas such as governance, labor law, agreements and policies.
Examples of questions could be about maternity leave, holidays and salary payments. you will be also responsible for employee certificate and references.
Handle operational advice and guidance through phone, e-mail and chat, handled in a ticket tool system. It will include collaboration with internal and external parties to ensure effective and up to date HR service delivery.
Support managers and employees to work within the HR service delivery model and encourage their use of self-service functionality. Experience
Previous experience of general HR or payroll
Location: Based in Cairo, Egypt
Ability to prioritize activities and multi-task in order to meet goals and deadlines
Work collaboratively, as part of a team
Able to work independently and take accountability for the quality of personal outputs and success
Experience of working in a customer service environment and of having worked in a technology driven environment
Demonstrated strong interpersonal, service minded, verbal (phone) and written communication, as well as active listening skills to handle a volume of inbound inquiries from employees/customers; position continually requires demonstrated poise, tact and diplomacy
Demonstrated ability to maintain confidential information
Detail orientated
Experience in using of query ticketing tools
Possesses knowledge of AZ HR systems (Workday experience is a plus)
Knowledge in country HR legislation, AZ policy and processes
Ability to quickly learn and work in a cloud-based solution To Apply  |
| وظائف بنك HSBC للخبرات Posted: 23 Mar 2021 01:33 PM PDT وظائف بنك HSBC للخبرات
Collections-CSE Principal responsibilities
Manage a portfolio of live, current and overdue debit balance customer accounts through inbound/outbound calls and other communication channels.
Contacting customers to inform on delinquency, encourage on-time payments and set up payment plans that can facilitate good credit.
Processing customer payments, account adjustments and customer refunds where appropriate.
Resolve queries in a timely and satisfactory manner.
Through day-to-day activity, consider updates to departmental processes to ensure that customers are processed through the collections process as smoothly as possible.
Facilitate and record escalations to the Collections Manager.
Perform against targets individually whilst contributing to the overall productivity of the team Qualifications , Requirements
Should have passed the Higher Secondary School examination or the equivalent.
Work experience not essential.
Ability to speak, understand and communicate in English fluently.
Ability to write business letters and reports.
Excellent conversational / telephone skills.
Ability to learn quickly, retain and transfer knowledge appropriately.
Ability to understand and interpret numeric data.
Flexibility to work in shifts.
Ability to build rapport with and relate to a wider range of people.
Good MS Office Skills (Excel, PowerPoint, Word) Unposting Date : 06-Apr-2021, 23:59:00 To Apply
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| وظائف بنك الاسكندرية Alex Bank للخبرات Posted: 23 Mar 2021 01:25 PM PDT وظائف بنك الاسكندرية Alex Bank للخبرات
Senior Mobile & Digital Banking Development officer Job Duties:
Deliver successful releases for Digital Channels for both individuals and enterprises.
Align with business partners in retail and corporate teams regarding analyzing business requirements and designing a proper customer experience.
Develop proper testing scenarios as well as managing the User Accepting Testing (UAT) activities from the business side.
Manage the product development with IT, developers and group product development teams.
Prepare documentation for relevant regulatory requirements.
Support troubleshooting production issues and deliver long-term resolutions.
Support in creating user guides and demos in alignment with the commercial team.
Develop training programs and documentation for front-liners regarding Digital Channels.
Develop frequent market-scan analysis in terms of competitors practices and new trends and initiatives in the local and regional markets.
Continuous awareness of global trends and innovations in the field of Digital Channels development. Required Qualifications & Special Skills for the Job: 3+ years of professional banking experience in a related field with a strong proposition in Digital Channels for corporates.
Strong functional knowledge of Digital Channels capabilities for corporates including cash management, bulk transactions, corporate authorization matrix, treasury, lending, trade and supply chain financing.
Strong analytical skills to translate data to business insights.
Strong sense of troubleshooting and root cause analysis.
Ability to communicate technical and business requirements to other function teams.
Experience working with developers and system engineers to improve user experience: design, UI, and content optimization.
Knowledge and experience with main banking backend platforms: Core Banking, Cards Management Systems, Trade Finance, etc.
Awareness of Central Bank regulations regarding Digital Channels.
Ability to develop testing scenarios and experience with User Acceptance Testing (UAT).
Experience in delivering successful projects/release for Digital Channels for corporate. To Apply  |
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