| وظائف شركة فايزر للادوية Pfizer Egypt Posted: 28 Feb 2022 05:41 AM PST وظائف شركة فايزر للادوية Pfizer Egypt
Customer Service Coordinator How You Will Achieve It Provide outstanding services to our customers, develop and manage the relationships with all new as well as existing customers.
Manage Customer Sales Order from receipt to product delivery through a streamlined and competent process flow.
Ensure accurate documentation of Invoices, Shipping documents, Customs Bill, Proof of Delivery, Certificate of Analysis and any market specific documents.
Accurate reporting of weekly period estimates, acknowledgement and response to customer complaints and recording and tracking of complaints.
Issue, record and track undertakings to customers for low shelf life products, monthly / bi-weekly update to customer and business users.
Provide support to Inbound Logistics process as necessary, Identify, implement and document continuous improvement projects.
Manage customer escalations as well as internal and external communication regarding customer delivery coordination.
Ensure maturity and adherence to lean principles and daily meeting / visual management processes. Qualifications Must-Have
High School Diploma or GED and 1+ years' experience.
Working experience with Import and Export Documentation.
Good Communication skills.
Good knowledge of MS office.
SAP experience To Apply |
| وظائف مجموعة الامارات The Emirates Group بالقاهرة Posted: 28 Feb 2022 05:35 AM PST وظائف مجموعة الامارات The Emirates Group بالقاهرة
SALES CO-ORDINATOR - Cairo Closing date: Mar 10, 2022 Job Purpose - Maintain and control Inclusive Tours seat allocations.
- Exercise commercial judgment for early seat retrieval from allocations through negotiation with the client.
- Assist the Pricing Officer with group quotations and liaise with Pricing and Yield Management in Head Office to secure appropriate space and price approval in a timely manner.
- Handle all relevant administrative functions associated with Inclusive Tour and group quotations promptly and efficiently in order to maintain customer satisfaction and increase sales.
- Maintain a database relating to the above areas and produce the relevant statistics and reports in order to monitor seat take-up/release back and individual operator revenue performance on a route by route basis.
- Action IATA fare calculations involving multi carrier itineraries.
- Manage dedicated Group Mailbox & Daily Group Queues and handle relevant correspondence to trade and private customers.
- Set up and manage large Group series, including ad hoc seat allocations, to ensure wastage is mitigated through optimized utilization.
- Assist the Manager and wider sales team with any delegated administrative tasks. Qualifications & Experience Experience- Commercial/Sales.Other
Qualification- Degree or Honours (12+3 or equivalent)
Knowledge/Skills- Minimum of 4 years? airline reservations experience, preferably in a Groups environment with a minimum of two years at a supervisory level.
Knowledge/skills: - Good working knowledge of fares and ticketing.
- Good knowledge of Airline Group bookings and seat allocations
- Familiar with analysing data and providing relavant statistics
- Profecient in all MS Office applications including Excel and Word
- Good Communication skills
- Ability to work independently using own initiative.
Candidate should have the right to work and live in Egypt
Salary & Benefits To Apply |
| وظائف جوجل Google لمكتب القاهرة Posted: 28 Feb 2022 05:28 AM PST وظائف جوجل Google لمكتب القاهرة
Industry Manager, Large Customer Sales (Arabic) Minimum qualifications: Bachelor's degree or equivalent practical experience
Experience in business development, client servicing and solution-based selling
Ability to speak and write in English and Arabic fluently Preferred qualifications: Experience in management consulting, CPG marketing or advertising industry
Experience in building relationships with C-level stakeholders
Understanding of digital media, online marketing and managing large advertising budgets and campaigns Responsibilities Develop business plans and strategy for client portfolios, and build strong relationships with C-level stakeholders and their agencies in order to better understand their objectives and challenges
Identify and solve client problems and directly impact budget planning, and drive the adoption of digital as a major and growing media channel, and help pioneer digital thought leadership across the industry
Work with clients to identify strategic partnership opportunities and promote Google as a true business partner, and identify opportunities to increase advertiser performance and investment, by working with Google's evolving suite of products and tailoring them to meet clients' needs
Act as an advisor for other team members, coach team members on business planning and development
Act as a thought leader at industry sector conferences and seminars, and lead individual industry specific projects To Apply |
| وظائف شركة AXA للتأمين Posted: 28 Feb 2022 05:21 AM PST وظائف شركة AXA للتأمين Operational Exellence Manager Job Description Support senior management in planning, managing and implementing the operation's strategies.
Responsible for improving the quality of operation outputs and efficient service platform on process and systems prospective.
Building the quality assurance house for all operation service platforms (Production / Billing & Collection / Customer Care … etc).
Support PMO team as focal point for all issues related to operation's objectives in any project's scope.
Assure all processes met the standard TAT and quality operation KPIs.
Take the corrective actions and reporting for all gaps areas in operation workflows and processes notes.
Continue processes improvement and maintaining the standard outputs for each process.
Liaise with Operations Heads under COO for control function subjects (compliance / risks / auditing / Data Privacy topics / Legal) under COO scope.
Designs and implements changes to processes that improve results and reduce cost and eliminate waste.
Coordinates with a variety of business units to develop, test, and refine business processes / practices.
Leverages data to drive continuous improvement in areas such as productivity, quality, customer service, and sales.
Responsible for preparation, execution and aftercare of Improvement Projects within the assigned work area.
Working closely with the business unit managers define improvement plans and objectives that align to the corporate strategy – the Operational Excellence Roadmap.
Measure progress and targeting of results from improvement projects against the Operational Excellence Roadmap.
Coaching of change agents and management to ensure the maximum positive impact of the project for the Mitie stakeholders.
Deliver proactive and effective communication related to improvement initiatives.
Mobilize commitment for change and enable the continuous sustainment of change initiatives.
Support Departmental statistical data analysis. This includes providing meaningful statistics that describe the day to day operations of the unit, identify strengths and opportunities for clinical outcomes improvement
When assigned, completes special projects and performs other related duties according to agreed upon goals and parameters.
Utilize Lean Six Sigma tools in quality improvement projects.
Defining the strategy and mechanisms to measure success of strategy for your domain.
Develop and implement scalable closed loop internal and external engagement mechanisms to enable team strategy.
Work across peer teams and stakeholders to drive data driven process improvements to achieve resiliency, efficiency and scale for the issue support function.
Responsible to assess team's performance towards organizational goals and communicate progress and action plans to leadership and top management.
Conduct deep dive analysis on issues affecting risk operations performance and provide perspective as an input into product development and process improvement for partner teams.
Monitor and Provide metrics inputs to various reporting decks; communicate key performance indicators and process toward efficiency and effectiveness goals.
Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary
Maintain transparent communication. Appropriately communicate organization information through department meetings and one-on-one meetings.
Receive feedback from Assistant Managers and Supervisors for all business challenges, areas of improvement and set clear action plans.
Ensure adherence to legal and company policies, procedures & vision and execute disciplinary actions if needed.
Generate reports and presenting information to upper-level managers or other parties Skills TQM or Six Sigma is must.
Minimum 10 years of relatable experience.
Quality Assurance background
English / Computer Skills.
Good communication skills.
Proactive person.
Leadership & Problem solving skills.
Monitoring and guidance skills To Apply |
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