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وظائف البنك التجاري الدولي CIB لحديثي التخرج Posted: 19 Jun 2019 08:47 AM PDT وظائف البنك التجاري الدولي CIB لحديثي التخرج Teller Locations Damietta Qualifications Bachelor's degree of commerce, business administration, accounting or its equivalent. (0-2) Years of experience Responsibilities Operational Functions · Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance. · Introduce alternative channels to customers to reduce traffic in branches according to bank SOP's. · Process all the cash counter transactions accurately in accordance with the set objectives. · Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. · Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual. · Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs. · Adhere to the bank standards related to the average waiting & serving time in addition to the productivity reports. · Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. · Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. · Check counterfeit currencies, checks and identities. Reporting · Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction & to reach customer delight · Be attentive to any possible frauds and risks and provide customer feedback to direct supervision. · Deviations and exceptions reporting in branch monthly exception report in a timely manner · Policies, Processes and Procedures · Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. · Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures · Adhere to the bank clean desk policy Day- to-day operations · Follows the day-to-day operations related to own jobs in the concerned department to ensure continuity of work |
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