| وظائف منظمة الصحة العالمية بالقاهرة The World Health Organization Posted: 05 Jan 2021 01:38 PM PST وظائف منظمة الصحة العالمية بالقاهرة The World Health Organization
Programme Assistant -Livelihoods JOB PURPOSE Deliver a wide range of support activities and processes to facilitate the effective delivery and implementation of WFP Egypt Social Protection programmes that contribute to access to food for families in the most underprivileged areas of Egypt.To perform specialized and/or standardized policy and programme-related processes and activities to support the effective delivery of assistance packages.
KEY ACCOUNTABILITIES (not all-inclusive)
Support the design, implementation and monitoring of livelihoods and women economic empowerment initiatives, ensuring alignment with WFP progrmme guidance and national strategies.
Collect and perform basic analysis of data to contribute to quality business information management and maintain records and databases to ensure information is organized and readily available for use.
Facilitate meetings, workshops, field missions and any events related to Livelihoods, in coordination with support units, including Hotel reservation, security clearances, travel arrangements, purchase, reconciliations, participants' allowances, preparing PRs and POs.
Review the monthly payment requests from partner NGO/s and finalize payments process in coordination with FLA and finance units.
Manage data, information and work flow, documents.
Review reports shared by field staff and partners, collate information for inclusion in reports, documents, correspondences and information products in addition to assisting in the preparation of periodic internal reports.
Process and manage routine administrative and financial tasks to contribute to the effective and timely operations and management of resources.
Participate in different periodic meetings or workshops and assist in information sharing with local stakeholders, relevant partners and colleagues and drafting minutes of meetings.
Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients.
Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
Provide guidance to partners' staff and to junior colleagues in performing their duties.
Perform other duties assigned by the supervisor and outcome manager.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
Understand and communicate the Strategic Objectives: Helps teammates articulate WFP's Strategic Objectives.
Be a force for positive change: Suggests potential improvements to team's work processes to supervisor.
Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
Make our mission visible in everyday actions: Articulates how own unit's responsibilities will serve WFP's mission.
People
Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
Create an "I will"/"We will" spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance
Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership
Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
Be politically agile & adaptable: Develops an understanding of the value of WFP's teams and external partners in fulfilling team's goals and objectives.
Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor's priorities to fulfill internal and external partner needs. To Apply
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| وظائف بنك HSBC للخبرات Posted: 05 Jan 2021 11:55 AM PST وظائف بنك HSBC للخبرات
CSE Contact Center Role Purpose
Receives general inbound customer calls in a contact centre environment typically on a single product and or proposition. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Listens to the customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual targets and /or sales goals whilst maintaining quality and compliance.
Principal Accountabilities: Key activities and decision making areas Typical Targets and Measures
Impact on the Business
Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer's issues at first contact where possible.
Delivers what is promised in line with customer expectations
Offers value added products and services based on customer needs analysis and ensures customer understanding of those products
Individual service, quality and sales targets through proactively introducing customers to new and value adding products and services that meets their needs
Targets on efficiency, quality and effectiveness
Adherence to documented policies an procedures
Customers / Stakeholders
Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications
Generating customer loyalty through strong knowledge of key products and services
Owns and resolves issues and understands how and when to escalate Qualifications Knowledge & Experience / Qualifications (For the role – not the role holder. Minimum requirements of the role.)
A. Secondary School B. University (BA) or (BSc) C. Post Graduate (Masters)
A. Two years or less B. Two to five years C. Five to ten years D. Over ten years
· Must have education standard to at least high school diploma and be of a legal working age
· Must be proficient language(s) required by the process
· Open to working flexible shifting schedules
· Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
· Takes pride in delivering what is promised in line with the customer and service expectations
· Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order
· Ability to work in a high-volume, fast paced environment is required
· Proficiency with personal computers and basic software packages and specialised applications
· Excellent communication skills and is polite and friendly at all times
· Displays patience and empathy Unposting Date : 11-Jan-2021, 23:59:00 To Apply  |
| وظائف بنك الامارات دبي الوطني EMIRATES NBD للخبرات Posted: 05 Jan 2021 09:52 AM PST وظائف بنك الامارات دبي الوطني EMIRATES NBD للخبرات A Multinational Bank is currently seeking to hire Relationship Manager-Corporate Banking in Port Said with the following criteria:
· Minimum 3 Years of Experience in the Corporate Banking is necessary.
· Intensive contact with clients.
· Ensure the marketability of all Bank's products including Loans/Contingent Business as well as Retail Products.
· Attending marketing calls.
· Checking Marketing Memos addressing Division Head /CLOB Group Head
· Collection of necessary documents for brief study.
· Preparing Executive summary to obtain in principle approval
· Monitoring closely the day-to-day work and solving the client's problems.
· Supervise and coordinate with Credit Analyst in preparing Credit Proposal Memo
· Credit Certified If you are interested, please send your CV on the following mail sandyh@emiratesnbd.com mentioning linkedin in the subject line & the position you are applying for.  |
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