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Thursday, January 2, 2020

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Link to اشترك الان لمتابعة احدث الوظائف

وظائف بنك التجاري وفا للخبرات Attijari Wafa

Posted: 01 Jan 2020 02:15 PM PST

 وظائف بنك التجاري وفا للخبرات Attijari Wafa 


Accounting Manager
Job Purpose
• Oversees all General Ledger accounts, set up new products accounting schema in the system & work closely with the bank's departments in any accounting related tasks
Main accountabilities and approximate time split
Accounting cycles for new products
Time Split: 20% • Setting accounting cycles for the new bank products, systems, processes & complex transactions as per the IFRS and central bank standards
• Involve in the testing process to ensure the right accounting schema set up in UAT environment before moving it to the production system
Daily reconciliation
Time Split: 50% • Reconcile and review the daily EOD report across all domains
• Ensure that the accounting schemas are reflected correctly
• Raising any defects with the IT and work closely with them to ensure its fixation
• Handle any query from the businesses related to accounting topics
• Have an oversight on Reconciliations team, support them in investigating unusual unreconciled items
Miscellaneous
Time Split: 10% • Validate the manual transactions after review it & know reason behind posting
• Reply on branches/departments refund requests
• Providing technical accounting support to Branches, other departments & External Auditors
• Calculate and post the pre migration retail loans EIR (effective interest rate)
Interest calculation
Time Split: 20% • Run the interest accruals & interest received/paid on the system
• Valid the files and send to business to validate from their side & posting fter validation
Technical skills / Competencies
• Good Analytical skills
• Good command of Arabic and English.
• Good communication skills (written, verbal and listing).
• Ability to build partnerships and work well in teams.
• Can Identify, recommend and implement solutions for problems


Knowledge, Qualifications/ Experience:

Essential
• Bachelor of Commerce (Accounting)
• Advanced knowledge of accounting principles
• Minimum 5 years' experience in a similar role
• IFRS Diploma
Preferred
• Accounting Certification (CPA, ACCA and CMA) is preferred

To Apply || التقديم

وظائف البنك المصري الخليجي EG-Bank لحديثي التخرج

Posted: 01 Jan 2020 01:47 PM PST

 وظائف البنك المصري الخليجي EG-Bank لحديثي التخرج 


MINT Consumer Insights Associate
Responsibilities

Generating reports that reflect MINT performance from both; consumer and Line of business stand point. Responsible for creating feasible and effective action plans to ensure success of Line of business and high customer satisfaction level. The Banking Associate is also in charge of communicating results and progress to relevant stakeholders (mainly sales/ branches and Youth Banking department). This person is the key person for any research study needed for the department (external and internal).

Requirements

Minimum education:

Bachelor degree in finance, business administration or economics

Desired education:

Bachelor degree in finance, business administration or economics

Languages:

Fluent in English and Arabic (Writing and speaking)

Ideal experience:

3-5 years of experience in Data analysis / Quantitative Research/ MIS/ Retail Banking

To apply for this vacancy:please send your updated CV onRecruitment@eg-bank.com please make sure to mention in the subject Career Code & Vacancy Title.

وظائف اتصالات مصر Etisalat Egypt لحديثي التخرج

Posted: 01 Jan 2020 01:28 PM PST

وظائف اتصالات مصر Etisalat Egypt لحديثي التخرج


Customer Care Social Media Senior Advisor
Job Details
Respond quickly & accurately to customer inquiries via the live chat program / social media platforms
Communicate clearly, effectively and empathetically to customers via live chatting / social media platforms
Engaging with high volume of customers via live chat system, offering support & guidance through web
Work effectively as a part of a team, developing effective & supportive relationship
Creatively handle various online social media channels – online chat, builds an effective connection and encourage targeted audience to engage.
Excellent ability to demonstrate typing and digital understanding skills.
Research opportunities for new social media / online chat platforms and select adapt current process to the company's needs
Monitor trend in social media / online chat tools, applications channels and report
Capturing and analyzing the appropriate social media / online chat data, metrics insights and best practices in order to continuously improve our image
Monitor online reviews and respond to each review
Monitor social media / online chat channels including none- Etisalat and Etisalat pages, and monitor Etisalat online portals to handle customers inquires and/or complaints
Guide customers to use Self Service steps, and follow up until issue is resolved to ensure customer satisfaction
Validate & assess complaints to compensate or refund financial loses to the customer to maintain customer satisfaction
Audit other members on rotational basis to maintain quality
Prepare daily reports, Trade reports, and participate in preparing monthly performance to track and announce internally social media / online chat activities
Handle VIP customers inquire and/or complaints to maintain customer satisfaction
Evaluate and validate fraud cases, to report to Fraud team, and Legal team to maintain customer satisfaction
Record online social media / online chat daily interactions in order to brief management with a summary report
Monitor and review comments posted in Etisalat social media / online chat in order to eliminate any unprofessional comments
Work on ad-hoc reports / presentations requested by management in order to review the performance results of different functions

Essential Qualifications& Experience:
Bachelor's Degree
High Customer service orientation
Working hours flexibility
High problem solving & decision making
Multi-Tasking Skills
English fluency writing / speaking
Typing speed both English and Arabic.
Business online etiquette
Previous experience in social media / online chat fields
Excellent knowledge and awareness of social media and digital platforms ( Facebook , twitter ,google plus , Instagram)

Years Of Experience;
2 years in customer care related field


To Apply || التقديم

 

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